Behavioral Health Specialist
Carol Frazer is a behavioral health specialist for the Jewish Healthcare Foundation. Her responsibilities include training health systems to implement and sustain quality improvement strategies at the physician practice level. She is also a member of the Teen Mental Health Initiative team which is working to improve access to quality behavioral health care. Frazer previously contributed to the Community Health Workers Champions team, training frontline workers to identify and report possible mental health issues, and to increase their confidence in engaging those with a mental health diagnosis. Prior to PRHI, she served as director of care management at Pittsburgh Mercy Health System, where she developed a comprehensive integrated care management program and assisted in developing quality measures that met National Committee for Quality Assurance (NCQA) standards. She also has experience as an outpatient therapist, clinical supervisor, and unit director at Mercy Behavioral Health, leading efforts to co-locate behavioral health in primary care settings. Frazer also maintained a private practice in the Pittsburgh area for 16 years, providing therapy to patients with comorbid health conditions, and training local nonprofits to help children cope with issues of sexual assault and alcohol dependency in their families. She earned her bachelor's in vocational rehabilitation at Indiana University of Pennsylvania, and her master's in counselor education at the University of Pittsburgh.